Shipping policy
Shipping Policy
Processing Time
All E. North products are made to order. Orders are typically processed and dispatched within 2–5 business days of purchase.
Estimated Delivery Times
- Canada & USA: 5–10 business days after dispatch
- International: 10–20 business days after dispatch
Delivery times are estimates and may vary during peak periods or due to carrier delays.
Shipping Costs: Shipping rates are calculated at checkout based on your location and order size.
Order Tracking: Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.
Lost or Delayed Orders: If your order hasn't arrived within the estimated timeframe, please reach out to us at contactenorthbyross@gmail.com and we'll look into it right away.